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MSC Grandiosa
Various Positions

Spa Connectors is recruiting enthusiastic and talented people for MSC Grandiosa’s spa to create extraordinary cruise experiences around the world.

Aesthetic Doctor | Spa Manager | Spa Receptionist | Massage Therapists
Beauty Therapists | Nail Technicians | Hair Dresser/Barber | Fitness Instructors

*All male vacancies have been filled, except for Hair Dresser/Barber


AESTHETIC DOCTOR

Responsibilities:
- Ensure safe and high-quality patient care being in line with MSC Cruises values and policies
- Assuring compliance with local and international standard guidelines and regulations
- Conduct patient consultations whereby you effectively inform and educate the guests about specific aesthetic concerns
- Provide friendly and effective post-treatment follow up where necessary, ensuring the desired results
- Managing clients in unsupervised situations
- Strong team player, developing friendly relations with the spa team and the guests
- In charge of selling medical aesthetic products and treatments delivering outstanding customer service
- Maintaining complete and accurate medical records
- Maintaining inventory and keeping waste to a minimum
- Oversees the stock on hand and inventory of the clinic

Requirements:
- Holds an internationally recognized university Diploma in Medical General practice
- Holds a current and valid license practice registration
- Has at least 3 years of post-graduate experience in General Practice
- Must have at least 1 year of hands-on solid practice demonstrated, as a Cruise SPA Doctor
- Holds at least 1 letter of recommendation from previous Cruise SPA Doctor position
- Basic life support certificate is a must
- MSc in Aesthetics and Anti-ageing is an advantage
- Proficient speaking, reading, and writing skills in English language, PLUS fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- Amicable with strong interpersonal skills
- Comfortable working in a sales-oriented job (sales training will be provided)
- Strong communication and listening skills
- Ability to work well under pressure
- Basic computer knowledge

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy
- Possess a CD1 visa is a plus
- Possess the STCW training courses
- Holds valid vaccination certification of company’s mandatory vaccines

To apply, please click the ‘Apply Now’ button below.


SPA MANAGER (Female)

Responsibilities:
- Team leadership and coordination
- Represents the spa in a cordial, efficient and professional manner while maintaining a commitment to customer satisfaction
- Provides and maintain quality service to generate maximum profits through cost control and creative, energetic salesmanship
- Good communication and organisational skills
- Checks and secures an excellent service for the passenger
- Management of the daily agenda
- Validates the end of Cruise reporting and financial data is accurate
- High Management of relations with the shipboard authorities and with other departments of the ship
- Administration of stocks of the store
- Controlled daily closing and administrative work 

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- High School Graduate or equivalent
- 3+ years as Spa Manger on a Cruise Ship
- Strong PC Skills using Microsoft applications such as Word and Excel
- Basic knowledge of Microsoft Outlook or equivalent mail client application

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


SPA RECEPTIONIST (Female)

Responsibilities:
- Ensures the well-being of the SPA guests with professional competence
- All-round care of the guests - warm, individual welcome and farewell to the guests
- Professional advice and sales of treatments and products
- Competent handling of guest feedback
- Controls daily closing and administrative work
- Well-developed organization and computer skills
- Sales and consulting experience 

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- High School Graduate or equivalent
- 1+ years of experience as receptionist in a Fitness or Beauty centre or 4*Stars Hotel
- Strong PC Skills using Microsoft applications such as Word and Excel
- Basic knowledge of Microsoft Outlook or equivalent mail client application 

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


MASSAGE THERAPISTS (Female)

Responsibilities:
- Performing professional as well as service-oriented massage treatments
- Explanations of spa treatments and packages to guests
- Preparing the treatment rooms according to the standards
- Organization and coordination of appointments
- Sales promotion through sales-oriented action and active customer approach
- Assigning appointments, selling articles and conducting consultations
- Providing professional care to guests within the SPA & Sport area
- Warm and individual welcoming and goodbye of all guests
- Professional consulting and selling of treatments and sales products
- Responsible for cleanliness and sanitizing as well as cabin- and general cleaning in the SPA area. 

Requirements:
- Proficient in English
- High School Graduate
- 1+ years’ experience as Massage Therapist in Spa
- Excellent communication, negotiation skills , promotional behaviour and playing in a teamwork
- Must be qualified in Swedish/Sports massage with NVQ, ITEC, VTCT, (minimum 150 hours) . Any additional courses, e.g. aromatherapy, reflexology, Indian head massage, Reiki, remedial massage is beneficial. Level 2 NVQ and Level 3 NVQ (Massage)
- Further trainings in specialist areas (Thai Yoga massage, Shiatsu, Lomi Lomi, etc.) are desirable
- Teamwork, communicative, open , friendly personality and promotional behaviour
- Independent and responsible way of working
- Professional experience of working in the relevant industry
- Well-kept and clean appearance 

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


BEAUTY THERAPISTS (Female)

Responsibilities:
- The Beauty Therapist is responsible for a professional and successful completion of the special facial and body treatments
- Conducting consultations according to the wishes and questions of our demanding customers
- Preparing the treatment rooms according to the standards
- Welcome and care of the passengers in the spa area
- Implementation of service, offer and product presentations
- Compliance with cleanliness, safety and hygiene guidelines
- Execution of the cosmetic seminars 

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- High School Graduate
- 1+ years as beauty therapist in SPA
- Previous experience assisting Spa Doctor or aesthetic company
- Excellent communication, negotiation skills, promotional behaviour and playing in a teamwork
- Diploma, ITEC, CIBTAC, CIDESCO or equivalent qualification
- Qualified in both face/body massage and face/body electrics
- Well-kept and clean appearance 

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


NAIL TECHNICIANS (Female)

Responsibilities:
- Execution of cosmetic manicure and pedicure treatments
- Consultations according to the wishes and questions of our demanding customers
- Preparing workstations in the salon according to the standards
- Organization and coordination of appointments
- Welcome and care of the guests in the spa area
- Implementation of service, offer and product presentations
- Sales promotion through sales-oriented action and active customer approach
- Assigning appointments, selling articles and conducting consultations 

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- 1 year experience and be able to do a new full set of ACRYLIC or GEL nails in 1 hour 10 minutes
- Need to have a certificate for the system acrylic nails as a basic. This can be the creative system, easy flow system, OPI system
- High School Graduate
- Excellent communication, negotiation skills, promotional behaviour and playing in a teamwork
- A completed education in nail design or a comparable qualification
- Possible cosmetic training with experience in manicure and pedicure
- Well-kept and clean appearance
- Ability to provide manicures, pedicures, nail shaping, cuticle grooming, callus removal, synthetic nail treatments, and application of nail polish for their clients

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


HAIR DRESSER/BARBER (Male & Female)

Responsibilities:
- Increases revenue by actively promoting to guests all ship's spa treatments, services and products
- Qualified in all aspects of Ladies Hairdressing
- Hold a men's cutting and barber certificate
- Handles all guests' questions or concerns in a professional and courteous manner
- Responsible for maintaining schedules as well as for the maintenance of the hairdressing equipment and facilities
- Deals with complaints in a polite and professional manner and makes sure that guests are satisfied with the new look of their hair and the level of services received
- Well-groomed appearance and confident appearance
- Prepares and controls the set-ups in the salon
- Professional and successful execution of the offered hairdressing services, expert advice and sales 

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- High school Graduate or equivalent
- Diploma from a National college with a minimum of 2 years education
- Minimum 1 year work experience as a hair dresser and in charge of their own clients
- Strong PC Skills using Microsoft applications such as Word and Excel
- Basic knowledge of Microsoft Outlook or equivalent mail client application 

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.


FITNESS INSTRUCTORS (Female)

Responsibilities:
- Yoga certification/degree
- Conducts gym/aerobics demonstrations and classes to all guests, including demonstration of how to use gym/fitness equipment
- Assists Spa Manager in monitoring guests’ reviews, actively makes frequent suggestions to aim and in implementing new idea’s to increase guests interest and participation to stimulate sales
- Maintains a clean, well-organised, fully stocked fitness area
- Provides good customer relationships
- Follows safe work routines at all times and notifies Senior Spa Manager/Spa Manager of any dangerous or unsafe places within their assigned place of duty
- Good organisational skills and ability to priorities workload, ability to work under pressure to meet deadlines
- Promotes the spa, treatments, services, seminars and retail, promotions and discounts available
- Handles guests’ questions and concerns professionally and courteously

Requirements:
- Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
- High School Graduate or equivalent
- Must have at least 2 years experience in a gym with both personal training and group exercise classes. Previous cruise ship experience is desired
- —1/ PT training certificate or Sport academy diploma
- Any other courses such as Tai Bo, yoga, pilates, circuit training, body balancing, spinning, Les Mills certificates are only a bonus, but not essential
- Basic knowledge of Microsoft Outlook, Word and Excel

Information about visa requirements if any:
- Possess a valid passport and when possible a seaman book copy

To apply, please click the ‘Apply Now’ button below.