The Glint of Ambition
In the luxury hospitality sector, we understand the unique staffing challenges spas face. While many enter this industry seeking a career change or a fresh start, we see untapped potential waiting to be developed into excellence.
Our global talent development programs transform promising candidates into consummate spa professionals. We specialize in identifying individuals who don't just seek a position, but aspire to master the nuanced art of wellness delivery.
The results speak for themselves: our candidates evolve into leaders who understand both the science of treatment and the business of luxury service. They grasp the delicate balance between therapeutic expertise and operational excellence.
For leading spas worldwide, staffing isn't just about filling positions—it's about building teams that elevate the guest experience and drive business growth. That's where we excel.
We are Spa Connectors. We develop the next generation of spa professionals who power the world's premier wellness destinations.
What Do We Do?
Spa Connectors offers comprehensive business, recruitment, and training solutions for 5-star spas and wellness centers globally.
Our unique model considers every aspect of your brand lens and business goals and seamlessly weaves solutions to deliver innovative experiences, the highest levels of personalized service, and real solutions to maximize the long-term performance of your business.
Spa Connectors was founded by respected industry leaders with over 20 years’ experience in developing, operating, and supply leading spas around the world. With dynamic experience across prominent hotel groups, beauty colleges, and wellness retreats, Spa Connectors has comprehensive insight into market demands and requirements globally. The Spa Connectors team understands today’s industry challenges and the solutions required to overcome them.
Our Services
Global Training, Recruitment & Business Solutions
Global Training
Spa Therapy and Reception Training
Specialised training for Spa Managers
Recruitment
Spa Therapist and Receptionist Recruitment
Spa Manager Recruitment
Business Solutions
Pre-opening support to spas offering customised solutions including:
Feasibility & Market Research
Technical Services
Spa Consulting
Concept Development
Menu Design and Engineering
Product Procurement Negotiations
On-Property Training and Full Service Recruitment
Spa Audits –Guest Experience, Operational & Business
Brand Selection & Negotiation
Product Launch Strategies
Product Registration
Brand Licensing
Clients
Partners
Testimonials
Spa Connectors is the trusted brand in the Spa and Wellness Industry for training, recruitment and business solutions.
“Working with Spa Connectors has been really wonderful and fun at the same time. We received the most professional training from Kartika (Spa Connectors’ Corporate Trainer) that will be beneficial for our Health Club. Jade Privé Team would like to thank you for everything you have done for us, providing us with the best Massage Therapist (Natt), Nail Technician (Donaleen) and Personal Trainer (Lory). You are the best.”
- Farisani Ramulondi, Assistant Manager, Jade Privé
“Kathryn and the team rocked on the KSpa project. Your continuous support during the pre-opening with recruitment, training and much more was great; always positive and so influential. The team and I learned a lot. You shared your knowledge and skills with us to make our team excellent and unique. Thanks for being so awesome!”
- Mladenka Nastovski Mesaric, Spa Director, KSpa at Mövenpick Hotel & Apartments Bur Dubai
“Not only did the INARIA SPA team achieve confidence, but it was more about team bonding and getting the right mindset in preparation to start a new journey together as one family. X Factor training is one that I recommend for any spa – new or existing! Thank you Spa Connectors team!”
- Tia Hanafiah, Director of Leisure & Spa, InterContinental Jakarta Pondok Indah
“The trainers from Spa Connectors were able to connect and engage very well with my team. This is the first time my spa team has ever had any training, and I am very surprised with how unbelievably great the results were – the feedback from the models were fantastic!”
- Chalaphan Muangkamchat, Spa Director, Rosewood Cambodia
“Thank you for your efficient and professional service. Your service demonstrated a very good example for efficiency. You provided qualified and suitable candidates for the position in a short period of time. Exactly what we were looking for! We will be more than happy to cooperate with you in the future.”
- Fidan Huseynova, Human Resources Manager, Fairmont Baku Azerbaijan
"Many thanks to Kathryn and the team for their professionalism and tailored approach to the consultancy and subsequent training carried out at our spa. The entire therapist team was motivated and has benefited significantly, which I expect to quickly bring measurable results in the form of increased revenue and higher guest satisfaction scores. I look forward to continuing our partnership and wish Spa Connectors continued growth and success."
- Nick Porter, General Manager, Mövenpick Resort & Spa Karon Beach Phuket
“I found the Spa Connectors team to be fully committed to finding the right candidate for us, not just about skill and experience, but culturally what would for Karma Group. I have no hesitation to recommend them as a professional resource for Spa & Wellness recruiting and advice.”
- Mark Eletr, Vice President & Regional Director of Operations, Karma Group, Asia & Pacific
“Spa Connectors sourced a suitable and exceptional candidate within a matter of weeks. I would have no hesitation to recommend or engage their support in the future.”
- Paula Perkins Consultancy (recruitment for Marbella Club, Spain)
“I doubt if anyone has understood the technical and quality complexities related to therapist delivery better than Spa Connectors in any recruitment model I’ve ever seen.”
- Jeff Matthews, Ex-President, Mandara Spas
“Kudos to the new therapists… They are doing great! Thanks Spa Connectors and Kathryn Moore! Top team!”
- Andrew Barge, Director of Spa & Leisure, Marriott
“I am extremely happy with our new Spa Therapists from Bali. Even for a challenging destination like Azerbaijan, Spa Connectors managed to find the right therapists. They are adapting very well and already have numerous repeating guests. It is a joy having them in the team”.
- Thorsten Lipfert, Spa Director, ESPA International, Fairmont Azerbaijan
“Spa Connectors has the experience, skills, resources to cultivate and maintain long-lasting relationships with their partners and clients. Having collaborated with Kathryn and Spa Connectors on numerous projects, we would highly recommend Spa Connectors for their expertise in delivering premiere recruitment, training and consulting solutions for the spa and wellness industry.”
- Sammy Gharieni, CEO & Founder, Gharieni Group
"I have dealt with many Spa projects and Operators during my career. In both Asia and the Middle East Spa Connectors and Kathryn Moore stand pre-eminent as the strongest technical and commercial resource for anyone with ambitions in Spa Ownership or Operations.
Spa Connectors is a comprehensive solution provider and Kathryn has proved time and again her total professionalism and genuine depth of knowledge in all aspects of SPA. She always applies full commercial rigour to any decision and is a strong proponent of the no-nonsense approach to project evaluation.
We have involved Spa Connectors on multiple occasions over the years and will continue to do so as she balances the visions and concepts with reality and sound commercial judgement."
- Harry Johnson FIH, HAMA, Chairman, Beaufort Global Partners
"I highly recommend Kathryn to any organisation that is looking for an individual that has both breadth and depth of capability for large scale design, training, project management and roll outs to name but a few of her areas of expertise. Kathryn can operate across multiple sites, time zones and culturally diverse teams from Board to Therapist levels."
- Donna Webster, Director, Capability Development, Asialink Business
"I have known Kathryn for seven years, during which time she has judged our World Spa Awards and spoken at our conferences in London and Dubai. She has always been a lively, honest and intelligent participant. This year, at short notice I approached Kathryn to help me host the World Spa & Wellness convention in Asia. Kathryn surpassed expectations by a significant degree. It is clear that she knows the major players in the spa business world-wide and they have sufficient respect for her to travel and speak at a convention she is co-hosting. Kathryn’s energy, commitment, attention to detail and ability to get the job done is beyond question. Quite simply, Kathryn Moore delivers."
- Mark Moloney, Managing Director, Professional Beauty | Salon International | World Spa & Wellness
"I have had the distinct pleasure and privilege to have experienced working with Ms Kathryn Moore, managing not only the financial performance, developing and executing strategic operational leadership to all Thailand and international based Spa’s for the organisation. In addition, Ms. Moore was instrumental in the growth of domestic and overseas operations.
I experienced Ms. Moore as being extremely well organised, an individual with a well-developed financial acumen and very pleasant leadership application, recognised as a well-respected professional expert as well as extremely likeable as an individual."
- Nikolaus Priesnitz, Cluster General Manager, Anantara Phuket / Area General Manager North Thailand